Check-In Procedure

Once your booking has been paid in full and your security deposit form has been received you will be able to collect the keys to your holiday home on your arrival date.  Click on the link in  your confirmation email to view our location on a map, or set your GPS for Treelands Drive, Yamba.  Our office is located to the left of the main entrance to Yamba Shopping Fair on Treelands Drive.

Check in is after 2pm

  • Your guest envelope with your keys and information about your property will be waiting for your collection at our reception desk. 
  • Your guest envelope includes a map to your property and other important information so please look through the contents.
  • For after hours check-in we have a key safe next to the front door of our office.  You will receive an access code in your confirmation email once your balance has been paid.  Your guest envelope with your name on  will be placed in the key safe.
  • Particularly during peak holiday periods we ask guests not to attempt to check in early as our properties are booked back to back and our cleaners need time to prepare them for your arrival.
  • Please time your arrival in Yamba for after 2pm for your own comfort.